Yes, participants must be 18 years or older to enter our prize draws.

If you’re under 18 and wish to enter a prize draw on our platform, it’s crucial to have your parent or guardian’s legal consent. Our Privacy Policy is clear, ensuring everyone, including younger users, understands their data rights. We want to ensure our community enjoys our platform responsibly.

Parents and guardians, we encourage you to be involved in your child or teenager’s online activities and to reach out to us if you have any concerns. We prioritise a safe and fun experience for all Pokémon fans!

Currently, our heart-warming giveaways are open to UK residents only. Please check the specific terms and conditions of each prize draw. We aim to include as many global Pokéfans as possible as we grow!

We’re committed to ensuring that your data is never misused. All personal information is stored securely and will never be shared with third parties for marketing purposes without your explicit consent. For more details, please refer to our Privacy Policy.

Your payment details are encrypted and never stored on our site or servers. We adhere to the highest standards of data security. Enter with confidence!

Absolutely! Each participant can enter each prize draw as many times as they like, unless otherwise stated in the applicable prize draw rules. Postal entries are however limited to one entry per draw.

Yes! We broadcast LIVE on our YouTube to ensure that as many as possible can witness the process in real-time without the need for different social accounts. Live videos are also stored on the site for recordkeeping.

Our main goal is to ensure a fair chance for all participants. If all tickets aren’t sold by the time the countdown ends, the prize draw will still go ahead as planned!

Winners are announced in a livestreamed draw, but don’t worry if you miss it! All winners are notified via the email, or if necessary by the contact number registered to their account within the next working day after the applicable live draw has ended. Check your inbox regularly, and your spam folder (just in case!).

After our first draw has finished, winners will be added to our Winner Records, shared on social media and in our email newsletter for total transparency.

We get the excitement of winning and always aim to deliver prizes as swiftly as possible. Delivery time can vary due to an an upcoming product release date and/or the winner’s location, but will never take longer than 30 days. We always keep our winners informed every step of the way regarding their prize.

While the prize draw entry is tied to the individual registered to the winning ticket; if you wish to give your potential prize to someone else, you can!

If you win and want to gift your prize, get in touch us with and we’ll facilitate the process!

On occasions where we haven’t secured a prize before launching a giveaway, generally due to an upcoming product release or a prize that’s been damaged in transit to us, and the prize happens to becomes unavailable; we see to it that you’re not left disappointed. We’ll offer an alternative prize or a cash option of equal or higher value, keeping it fair !

We are transparent about our operations. The ticket cost is not just a reflection of the cost of the prize, but ensures that we can cover our operational costs, grow sustainably and ensure that we can ongoingly offer more exciting prizes and grow sustainably.

We’re always on the lookout for must-have collectibles. Our selection process involves researching current trends, tracking product releases, listening to community feedback, and ensuring that we continuously offer prizes that resonate with both beginners and seasoned collectors alike!

Our love for Pokémon drives us to work exclusively with approved TCG suppliers, and reputable collectors to ensure that all of our prizes are authentic and of the highest quality.

Absolutely! If there’s an item that you’re eager to see, we’re all ears! You can reach out to us on hello@pocketprizes.co.uk or any of our social media platforms. We highly recommend joining our Discord to suggest prizes, ask questions or just have a chat!

Of course! Pocket Prizes welcomes hardcore Pokémaniacs and those new to the world of collecting alike! Our platform is all about sharing the joy and excitement of Pokémon!

While our primary offering is collectibles as prizes, we understand that winners might have different preferences. In certain circumstances, we may offer a cash alternative, but this is determined on a case-by-case basis at our discretion. We encourage winners to reach out to our team by emailing hello@pocketprizes.co.uk or via the website contact form to discuss the available options.

Join our Discord, subscribe to our newsletter and follow our social pages to stay in the loop! We’re always buzzing with Pokémon news!

We value your opinion and are always looking to improve! If you have a suggestion, concerns, or feedback, please drop an email to hello@pocketprizes.co.uk, use the contact form on our website, or reach out to us through our social media pages (links further down).