Get 10% off when you get +10 tickets!

Frequently Asked Questions

What is Pocket Prizes?

Pocket Prizes is an online platform dedicated to bring Pokémon enthusiasts an entertaining and honest opportunity to win sought-after collectibles through both free and paid giveaways. We’re here to have fun and ensure a fair chance for everyone!

Who's behind Pocket Prizes and what inspired its creation?

Pocket Prizes was born from the shared passion of two Pokémon enthusiasts: Parv, our web developer and the face of our live draws; and Chan, our Creative Specialist who brings our Pokémon platform to life through her vision and ensures we offer the best prizes. Together, we’re building d a trustworthy, community-driven platform where fans have an exciting and fair opportunity to win authentic TCG collectibles.

“Our expertise goes beyond our professional roles; we’re genuine Pokémon enthusiasts at heart. Everything we create is crafted with the Pokémon community in mind, reflecting what we, as fans, would desire in a Pokémon giveaway platform.”

How does Pocket Prizes differentiate from other platforms?

Pocket Prizes shines as the trusted and legitimate choice for collectors. Our passion for Pokémon and commitment to legitimacy, fairness, and excellent user experience sets us apart. We’re deeply rooted in the Pokémon community and prioritise integrity in every interaction. We aim to build something sustainable, crafted with love and care, that resonates with true fans and will stand the test of time.

Are the prize draws really free?

Yes! We offer both free and paid entry methods. No matter your budget, you get a thrilling chance to win! Learn more about our Free Postal Entry method here.

How do I know the prize draws are legitimate?

Your trust is everything to us. We strictly operate within the standards set by the Gambling Commission, the CAP code, and the Advertising Standards Authority (ASA). Our commitment to these regulatory bodies ensures that every prize draw we host is transparent, fair, and legitimate. We conduct draws and celebrate winners live on our website and social platforms. Once our first-ever live draw has taken place, you can view our winner records here.

How do you ensure fairness of the prize draws?

Integrity is at our core. Winners are selected through a transparent, automatic and random process, ensuring every participant, whether entering through a free or paid route, is given a fair chance to win.

How often do you host prize draws?

We regularly update our platform with new and exciting prize draws and at times host giveaways on our social medias. Stay tuned and make sure to join our Discord and subscribe to our newsletter for updates!

How do I participate in a prize draw?

Choose the prize draw that sparks your desire to win, and get as many tickets as you want! Don’t forget that we offer an alternative Free Postal Entry method!

How do I create an account on the Pocket Prizes Website?

It couldn’t be easier! Click here and fill in the sign-up form. Make sure to also join our Discord and you’ll be part of our Pokémon community in no time!

Are there any age restrictions to participate?

Yes, participants must be 18 years or older to enter our prize draws.

What if I am under 18 and want to enter?

If you’re under 18 and wish to enter a prize draw on our platform, it’s crucial to have your parent or guardian’s legal consent. Our Privacy Policy is clear, ensuring everyone, including younger users, understands their data rights. We want to ensure our community enjoys our platform responsibly.

Parents and guardians, we encourage you to be involved in your child or teenager’s online activities and to reach out to us if you have any concerns. We prioritise a safe and fun experience for all Pokémon fans!

Can I participate from outside the UK?

Currently, our heart-warming giveaways are open to UK residents only. Please check the specific terms and conditions of each prize draw. We aim to include as many global Pokéfans as possible as we grow!

Are my personal details safe with Pocket Prizes?

We’re committed to ensuring that your data is never misused. All personal information is stored securely and will never be shared with third parties for marketing purposes without your explicit consent. For more details, please refer to our Privacy Policy.

Is my payment information kept secure with Pocket Prizes?

Your payment details are encrypted and never stored on our site or servers. We adhere to the highest standards of data security. Enter with confidence!

Can I enter a prize draw multiple times?

Absolutely! Each participant can enter each prize draw as many times as they like, unless otherwise stated in the applicable prize draw rules. Postal entries are however limited to one entry per draw.

Is the prize draw shown live?

Yes! We broadcast LIVE on our YouTube to ensure that as many as possible can witness the process in real-time without the need for different social accounts. Live videos are also stored on the site for recordkeeping.

What happens if all tickets haven't been sold when the prize draw countdown reaches zero?

Our main goal is to ensure a fair chance for all participants. If all tickets aren’t sold by the time the countdown ends, the prize draw will still go ahead as planned!

How do I know if I've won?

Winners are announced in a livestreamed draw, but don’t worry if you miss it! All winners are notified via the email, or if necessary by the contact number registered to their account within the next working day after the applicable live draw has ended. Check your inbox regularly, and your spam folder (just in case!).

After our first draw has finished, winners will be added to our Winner Records, shared on social media and in our email newsletter for total transparency.

How long does it take to deliver the prize?

We get the excitement of winning and always aim to deliver prizes as swiftly as possible. Delivery time can vary due to an an upcoming product release date and/or the winner’s location, but will never take longer than 30 days. We always keep our winners informed every step of the way regarding their prize.

Can I gift my entry to someone else?

While the prize draw entry is tied to the individual registered to the winning ticket; if you wish to give your potential prize to someone else, you can!

If you win and want to gift your prize, get in touch us with and we’ll facilitate the process!

What happens if a prize is no longer available?

On occasions where we haven’t secured a prize before launching a giveaway, generally due to an upcoming product release or a prize that’s been damaged in transit to us, and the prize happens to becomes unavailable; we see to it that you’re not left disappointed. We’ll offer an alternative prize or a cash option of equal or higher value, keeping it fair !

How is the ticket cost determined, especially when being more than the value of the prize?

We are transparent about our operations. The ticket cost is not just a reflection of the cost of the prize, but ensures that we can cover our operational costs, grow sustainably and ensure that we can ongoingly offer more exciting prizes and grow sustainably.

How do you decide which Pokémon collectibles to feature in prize draws?

We’re always on the lookout for must-have collectibles. Our selection process involves researching current trends, tracking product releases, listening to community feedback, and ensuring that we continuously offer prizes that resonate with both beginners and seasoned collectors alike!

How do you source your Pokémon collectibles?

Our love for Pokémon drives us to work exclusively with approved TCG suppliers, and reputable collectors to ensure that all of our prizes are authentic and of the highest quality.

Can I suggest something for a future prize draw?

Absolutely! If there’s an item that you’re eager to see, we’re all ears! You can reach out to us on hello@pocketprizes.co.uk or any of our social media platforms. We highly recommend joining our Discord to suggest prizes, ask questions or just have a chat!

I don't know much about Pokémon. Can I still participate?

Of course! Pocket Prizes welcomes hardcore Pokémaniacs and those new to the world of collecting alike! Our platform is all about sharing the joy and excitement of Pokémon!

Can I choose a cash alternative instead of the prize if I win?

While our primary offering is collectibles as prizes, we understand that winners might have different preferences. In certain circumstances, we may offer a cash alternative, but this is determined on a case-by-case basis at our discretion. We encourage winners to reach out to our team by emailing hello@pocketprizes.co.uk or via the website contact form to discuss the available options.

How can I stay updated on the latest news from Pocket Prizes?

Join our Discord, subscribe to our newsletter and follow our social pages to stay in the loop! We’re always buzzing with Pokémon news!

I have some more questions/feedback. How do I get in touch?

We value your opinion and are always looking to improve! If you have a suggestion, concerns, or feedback, please drop an email to hello@pocketprizes.co.uk, use the contact form on our website, or reach out to us through our social media pages (links further down).

0
    0
    Your Prizesssss!
    Your cart is emptyReturn to Shop
      Apply Coupon